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- Greg Butler , as Executive Vice President, oversees introduction of Caldwell Associates' innovative proprietary methods like Rapid Cycle Testing, EXCELerator Internet-based manager accountability tracking system and Ideas Database, a compilation of over 10,000 ideas successfully implemented by client managers over the past five years. He also serves as senior leader coach, utilizing characteristics discovered in our Good to Best in Healthcare, a study of the differentiators of over 200 U.S. hospitals' top quartile performers versus bottom quartile performers. Greg is also a certified Lean-Six Sigma Green Belt.
- John Grah, FACHE, is a senior leader coach and manager Cost of Quality recovery expert, utilizing lean Quality Waste, SIPOC, and other leading methods. John specializes in Cost of Quality recovery in both large systems and standalone small or rural facilities, having previously served as VP of a rural hospital company. As a former CEO, Scripps Chula Vista Hospital, John is uniquely qualified to assure quantum improvement within organizations of all missions, sizes, and past abilities to reduce cost or throughput.
Bruce Tilley, Managing Principal, Operations Improvement Group, is a comparative data benchmarking expert, having innovated the "LA Confidential" database. Bruce also brings rigor to operations-based Six Sigma Workouts, statistical analysis, and process improvement.
Lynne Sisak, RN, a Lean-Six Sigma Master Black Belt, manages the apprenticing and training processes for Green Belts and Black Belts. Having previously headed Juran Institute Canada's Six Sigma deployments, Lynn brings a rich background in clinical knowledge, Canada's unique approaches to patient care capacity optimization, and clinical department inter-relationships. Lynn also brings rigor to clinical-based Six Sigma Workouts, statistical analysis, and process improvement.
- Frank Mlinarec, ASQ-CQE, a Lean-Six Sigma Master Black Belt, manages the apprenticing and certificaion for Green Belts and Black Belts. Experienced in DMAIC, Design For Six Sigma (DFSS), and Design of Experiments (DOE) in many industries, with a specific concentration in health care, Frank has a proven track record of apprenticing and transfering knowledge in the complex fields of statistics and engineering. He uniquely qualified to download healthcare-specific legacy IT systems.
- John Long, a Lean-Six Sigma Black Belt, coaches organizations in radical improvement of "Big Q" core processes vital to healthcare excellent like ED-Bed Management interface, 2pm Discharge/ 60-minutes to Next Patient Admission, and Surgery "Cut-to-Close" capacity. John is uniquely qualified in download and analysis of healthcare-specific legacy IT systems. As a former hospital VP, John relates well to CEOs/COOs, senior leaders, managers, and quality professionals alike.
Mike Brown, possesses over 30 years experience in healthcare cost recovery and helped to pioneer Caldwell Associates' proprietary "In Quality / Out-of-Quality Staffing" work, a proven method to aggressively recover Cost of Quality using the "language of nursing".
- Wanda Gibbons, MSN, FACHE, is a certfied Lean-Six Sigma Black Belt with extensive experience in "Big Q" strategic processes like ED-Bed Management and 2pm Discharge/ 60-minute to Next Patient Admission. As a former Chief Nurse Executive in a large Florida hospital, Wanda is uniquely qualified to speak the language of nursing and drive acceptance of "In Quality / Out-of-Quality Staffing" improvements by nursing directors.